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March 13, 2005

WOULD YOU LIKE NAN, MANGO CHUTNEY, AND RIATA WITH THAT?: McDonald's Corp. wants to outsource your neighborhood drive-through. The world's largest fast-food chain said on Thursday it is looking into using remote call centers to take customer orders in an effort to improve service at its drive-throughs.

"If you're in L.A.... and you hear a person with a North Dakota accent taking your order, you'll know what we're up to."
-- Reuters.com

Oh, yes, we will know what you're up to.

Posted by Vanderleun at March 13, 2005 09:57 PM from American Digest

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