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November 3, 2013
Then you suddenly screamed, “NO ketchup! I said NO ketchup!”
I replay this back to you because I realize you probably scream profanitiesat minimum wage customer service representatives every time you run an errand or grab a bite to eat, so you might not recall the specifics of this one incident. And that brings us to the possible answer to that query you posed in the midst of your ketchup rant. You asked: “Why can’t I ever f*cking get good customer service?” Well, ma’am, that might have something to do with you being a vulgar, miserable, malicious person. - - Maybe you get bad customer service because you’re a bad customer
Posted by gerardvanderleun at November 3, 2013 7:42 PM. This is an entry on the sideblog of American Digest: Check it out.
Your Say
Yup. The grand daughter just quit her job at DQ cause there were too many charmers like that as customers. They seem to get off on yelling at their little paid victims.
Posted by: pbird at November 4, 2013 6:20 AM
There's a very nice planned community in my city. A portion of it is gated with limited access and 24 hour security. The people who work for the security company are mostly police science students at the local community college with a sprinkling of retired military. The residents routinely subject the security staff to the worst sort of verbal abuse, name calling, racial slurs and what all. And in at least one case a physical assault. Said residents comprise the self appointed best and brightest of our community. And don't get me started on their kids.
Posted by: glenn at November 4, 2013 9:10 AM
He forgot to mention that the reason we have to sit so long in drive throughs is finicky bitches like this who don't seem to be able to wrap their tiny little brains around the concept of fast food.
Posted by: b moe at November 4, 2013 10:05 AM
B moe, if you use the drive thru you should not expect to get your food fast.
Posted by: Norph at November 4, 2013 10:32 AM
Nice article.
Sadly, it is soooo true. I can't understand how people can be crabby with the ones who are handling the food that you will be eating. May even get a little 'special sauce' as a thank you, too. Yea, they may be 'rule smart', but they sure as hell ain't street smart.
On the flip-side:
I've stopped going (permanently) to yet another fast food joint as of 2 days ago. Early in the morning (~8:30a), I went to the counter and requested my usual order. The man then took the not quite empty bin of food and brought it in the back. Long wait. He then comes back with a slightly concealed, yet mischievous grin on his face. In years past, I would have shrugged it off. But considering that I am one of the demographics targeted by the "2 minutes of hate" that permeates our schools and media (no, I'm not Jewish, and being a 'Tea-partier' is easy to disguise... ;) ), my intuition was triggered and I left the place - first time ever that I cancelled a food order, too. Ever.
I've usually left tips and have been very polite in the past (Never, never mess with the cook or food preparers!)
Ahh, well...
Posted by: Cond0011 at November 6, 2013 6:56 AM