January 3, 2005

Amazon.com's 800 Numbers

A RECURRING PUBLIC SERVICE OF AMERICAN DIGEST especially now that the Christmas Return Everything Season is now upon us and you can sneak them out using your company's mail room.

Clip this, print this, PDA this, memorize this.Sooner or later you're going to need it.

1.800.201.7575 (Toll free, US and Canada)
1.206.346.2992 or (Outside US and Canada)
1.877.586.3230 (Canada only)

Last year, an old friend called wrapped in a tsunami of rage and frustration. He is a heavy Amazon abuser and gotten himself into some sort of high-impact Amazon email ground loop. He needed a human with a voice. But of course Amazon doesn't really believe in this. He had searched for hours on the web site and informed me that he was sitting in his tub, had poured gasoline on himself, and was going to light his last votive candle if I couldn't give him the number. Luckily for him and his neighbors, I did.

Not everyone will be so fortunate. So, don't call me. Use the numbers above. At least until the volume of calls increases and Amazon changes the number to something unlisted.

Posted by Vanderleun at January 3, 2005 3:58 PM
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"It is impossible to speak in such a way that you cannot be misunderstood." -- Karl Popper N.B.: Comments are moderated and may not appear immediately. Comments that exceed the obscenity or stupidity limits will be either edited or expunged.

The problem being, of course, if too many people get it, they'll shut it down.

Posted by: Dean Esmay at June 23, 2004 4:12 AM

If Amazon isn't willing to trust me with their customer service phone number, then I'm not willing to trust them to process my order and accurately bill my credit card. Both trust and distrust are two way streets, IMHO. Indeed.

Posted by: Vulgorilla at October 21, 2004 10:47 AM

I haven't had the kind of problems with amazon that require the 800 number, but just try getting hold of people at Blogger.

(Yes I am switching to MT.)

Posted by: Yehudit at October 21, 2004 10:59 AM

You should definitely add these to the "Find a Human" database that Paul English keeps up.


Posted by: Jill Fallon at June 16, 2005 3:38 PM

For future reference, calling 1-800-555-1212 (800 information), and asking for "amazon dot com" will get you the CS number. I've done it a number of times.

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Posted by: Netpowersoft at January 16, 2006 5:31 AM